1. Introduction

Welcome to 4rabet app. We understand how valuable your personal information is, and we treat it with the utmost respect. This Privacy Policy explains what data we collect about you while you use the 4rabet app platform, why we collect it, and how we keep it secure.

By using the 4rabet app website or mobile app, you agree to this Privacy Policy. This policy applies to users across all our active markets, including Bangladesh.

This Privacy Policy is part of our Terms & Conditions An integral part. Reading both documents together gives you the full picture of how 4rabet app works.

2. What Information We Collect

4rabet app collects two types of information from you — data you provide directly and data collected automatically while you use the platform. The table below breaks down each category in detail:

Data Type Example Purpose
Personal Information Full name, date of birth, nationality Identity Verification & KYC Completion
Contact Information Mobile number, email address Account Confirmation & Notifications
Proof of Identity NID, passport, driving license Age & Identity Verification
Financial Information Payment method, transaction history Deposit & Withdrawal Processing
Usage Data Betting history, login times, preferred games Service Improvement & Personalization
Technical Information IP address, device information, browser type Security & Fraud Prevention
Location Data Country, city (approximate) Ensuring Regulatory Compliance

4rabet app never stores your password in plain text. Passwords are always encrypted using strong hashing algorithms.

3. How Information Is Collected

4rabet app collects user information through several methods. Each method is explained in detail below:

1
At Registration

Information you provide when creating an account — such as your name, mobile number, email, and password — is collected directly from you.

2
During KYC Verification

Identity verification documents (NID, passport, etc.) uploaded for verification are stored on secure servers.

3
While Using the Platform

When you place a bet, play a game, or make a deposit, the activity data is automatically logged.

4
Via Cookies & Tracking Technologies

Usage patterns are analyzed through cookies and similar technologies while you browse the website or app.

5
Via Third Parties

Necessary data may be collected from payment gateways or identity verification services, but only on a lawful basis.

4. How Information Is Used

4rabet app never uses your information without a clear purpose. Every use is intentional and specific. We use your data for the following:

  • Account Management: For registration, login, password recovery, and account security.
  • Transaction Processing: To process deposits, withdrawals, and bonus distributions.
  • Identity Verification: To verify age and identity during the KYC process.
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Service Improvement: To analyze user experience and improve the platform.
  • Personalized Experience: To show you promotions and offers tailored to your preferences.
  • Legal Compliance: To meet regulatory requirements and comply with legal obligations.
  • Contact: To send important updates, security alerts, and support-related messages.

Important: 4rabet app never sells your personal data to third parties or uses it for any purpose beyond what is stated in this policy.

5. Who Information Is Shared With

4rabet app shares your information only in limited, necessary circumstances. Those circumstances are:

Service Provider Partners

Data may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket), identity verification, and technology services. Strict data protection agreements are in place with all such partners.

Legal Authorities

We may be required to share information in response to court orders, regulatory demands, or legal investigations.

Fraud Prevention

If money laundering or other criminal activity is suspected, relevant information may be disclosed to the appropriate authorities.

We never sell your data to advertisers or data brokers. Any sharing of information is solely to deliver your services or to meet legal requirements.

6. Cookie Policy

Cookies and similar technologies are used on the 4rabet app website and mobile app. These help improve your browsing experience and ensure the platform functions correctly.

Cookie Type

  • Essential Cookies: To maintain login sessions and ensure security. The site cannot function without these.
  • Functional Cookies: To remember your preferences, such as language selection or game settings.
  • Analytics Cookies: To understand which parts of the site are used most. This data remains anonymous.
  • Marketing Cookies: To show you promotions relevant to your interests.

Most browsers offer cookie controls. However, disabling essential cookies may prevent certain features of the 4rabet app from working properly.

7. Data Security Measures

4rabet app uses industry-leading security technology to keep your data safe. Our protection framework operates on the following layers:

  • SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Secure Data Centers: Server infrastructure built to international standards, monitored 24 hours a day.
  • Access Controls: Only authorized personnel can access the required information.
  • Regular Security Audits: Third-party experts conduct regular vulnerability assessments.
  • Data Backup: Regular backups are performed to prevent data loss under any circumstances.

No method of transmission over the internet is 100% impenetrable. If you suspect a security issue, contact our support team immediately.

8. Your Rights

As a 4rabet app user, you have certain inherent rights over your personal data. It's important that you know what these rights are:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
  • Right to Portability: You can request a copy of your data in a commonly used format.
  • Right to Object: You have the option to opt out of marketing communications.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

9. Data Retention Policy

How long 4rabet app retains your data depends on the type of information and applicable legal obligations:

Data Type Retention Period
Account Information For the lifetime of the account + 5 years after closure
Transaction Records Minimum 5 years (as required by law)
KYC Documents 5 years after account closure
Betting History For the lifetime of the account + 2 years
Support Contact 2 years after last contact

Once the retention period ends, data is securely deleted or anonymized.

10. Privacy of Minors

4rabet app strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors.

If a minor has registered by mistake and we become aware of it, their account will be immediately closed and all associated data deleted. If parents suspect their child is using the 4rabet app, please contact our support team.

11. Policy Changes

4rabet app reserves the right to update this Privacy Policy as needed. If significant changes are made, registered users will be notified via email or platform notification.

Check the "Last Updated" date at the top of this page regularly. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

12. Frequently Asked Questions

No, 4rabet app never sells your personal data to third parties. Data is used solely to provide services, ensure security, and fulfill legal obligations.

Retention periods vary by data type. In general, data may be retained for up to 5 years after account closure to meet legal requirements. See the "Data Retention Policy" section for details.

Yes, in certain circumstances you can request the deletion of your data. However, some information may need to be retained due to legal obligations. Contact our support team and we will provide further details.

Yes. The 4rabet app uses SSL encryption and a PCI-DSS compliant payment gateway. Your card or mobile banking details are not stored directly on our servers.

You can unsubscribe from marketing communications by clicking the "Unsubscribe" link at the bottom of any marketing email, or by notifying our support team. Important account-related messages will continue to be sent.